Questions
Answered
Fast
Fitment, orders, holsters, discounts, dealers, and restocks - the questions our support team answers most, all in one place. So you can get answers to your questions fast.
Fitment & Install
WILL AN ICARUS GRIP MODULE FIT MY SLIDE OR FCU?
Fitment will depend on your exact platform and fire control unit (FCU). Our modules are built around specific frame profiles (for example, the GEN 1 AXG profile or the OZ9 frame geometry), and some builds require a particular FCU generation or a manual-safety variant to seat correctly.
We recommend browsing available resources on our Fitment Guides page, or referring to the fitment charts available on each individual product page for the grip or accessory you're considering.
MY FCU DOESN'T SEAT PROPERLY, OR SOMETHING FEELS OFF AFTER INSTALL - WHAT NOW?
Sorry to hear that - A couple of common fixes: A small amount of lubricant (we like Slip 2000 and Gun Butter) and lightly tapping the FCU into place often resolves a tight fit, and on some builds the OEM retaining clip needs to be replaced after reinstallation. You can also browse available resources on our Fitment Guides page to find what you're looking for.
If the issue persists, please contact our Technical Support team, they will get back to you within 2 business days.
Orders & Returns
How do I check my order status, or request a cancellation or return?
To check your order status, login to your account and navigate to 'My Orders' in the menu on the left. To request a cancellation, please ensure you have read and understood our Cancellation Policy and also ensure that your order has not been shipped out prior to contacting our Order Support team. To request a return, please ensure you have read and understood our Return Policy policy prior to submitting a RMA request form.
Holster Compatibility
Which holsters fit Icarus Precision grip modules?
Because our grip profiles are platform-specific, holster fit will vary by module. We have put together a list of Holster Fabricators who support our grip modules. You will need to inquire directly with these holster companies regarding which Icarus grip models they support, variations they offer, and pricing, etc.
Discounts & Dealers
Do you offer discounts for military, veterans, or law enforcement?
Yes - To our Nation's heroes, thank you for your service! All active-duty military, veterans, and active law enforcement qualify for 15% off through our Military & Law Enforcement Discount program - Our team personally verifies your eligibility and will get back to you within 2 business days. Once approved, your discount never expires. Codes cannot be combined with other offers, used on new releases during their first 90 days or final sale or closeout products.How do I become an Icarus Precision Dealer?
We'd love for you to stock Icarus Precision in your store. Please submit our Dealer Form, it will only take a couple of minutes to complete, and our team will get back to you within 2 business days.
Availability & Restocks
Is an older or discontinued product still available? How do I know when you'll have new releases?
Sometimes a product has simply been renamed or updated - try searching based on the platform or a specific model. Other times a model isn't currently offered, but is something we're evaluating for the future.
For new releases, we don't always have a firm release date or timeline, but we do keep track of your demand and we always read your comments on social media. The best way to stay up to date is to follow our Instagram page & subscribe to Our Newsletter for new launches and restock announcements.
Can I buy accessories or add-on parts separately?
For the most part, yes. Browse our available accessories based on the platform you have or are looking at. If something you need isn't listed as a standalone item yet, it may be in development or production. Or it might currently only be offered as a bundled product. If you cannot find what you're looking for in our catalog, contact our Technical Support team with the specific part you're interested in, and we can confirm current availability.When will my color or finish be restocked?
Finish availability depends on our coating batch schedule. If a color shows out of stock, it's typically waiting on its next coating run. The best way to stay notified on restocked items is to hit "Notify Me" so you hear the moment it's back.
General Questions
I have a question before ordering - dimensions, mag compatibility, specs. Who can I ask?
Reach out to our Technical Support team any time. Whether it's dimensions, magazine compatibility, general specs, or anything else, please allow our team 2 business days to help you with any questions you may have.
Still Need Help?
CONTACT US
Still stuck? Here's where to go next. We'll get back to you within 2 business days.
FIND A DEALER
Locate an authorized Icarus Precision dealer or retail partner near you.
FITMENT GUIDES
Check out our fitment and compatibility charts organized by platform.